Remote Customer Support Services in India

Customers are the life support for every business. A satisfied customer is more likely to refer the company to potential customers but most of the companies fail to succeed due to lack of on time customer query replies. Hence customer satisfaction is an important attribute of company’s success.

Having a hard time in replying the queries on time while you are burdened with other business-major goals? Outsource remote customer support services to SPGS and be rest assured.

SPGS, a reliable and customer-focused company, deliver world-class remote customer support services providing on time and precise solutions leaving no queries unanswered.

Some of the industries we cater the services are: finances, medical, logistics, telecommunication, energy and utilities etc.

To improve your relationship with customers, leverage SPGS’s remote customer support services. Some of the customer support services offered are:

• Order taking
• Product support
• Technical support
• Order management
• Inquiry handling etc.

If you are looking for an effectual, accurate and budget-oriented remote customer support services, then you are the right place. We assure you a safe and secure outsourcing experience with SPGS.

Our team ensures that all the input and output information are unified at a single point, so that it can be reliable and can bring the best decisions to keep up the best services. We offer our services at the best price structure; our pricing model allows you to keep your costs in control.

2) Experienced team

SPGS has the foremost experienced team. They use their skills in a productive manner to solve complex tasks with innovative ideas and assist other members to complete the project according to client’s requirement.

3) Domain experts

SPGS deals with both engineering and non-engineering domain projects. Each project received from clients is delivered to the respective domain experts who yield best output that lead to maximum satisfaction of the clients. SPGS is entitled as domain experts in every field they work.

4) Data security

SPGS is ISO 27001 certified and follows stringent rules for data security assuring high level of data security to its clients. It is supported by software, machines and human skills. The machines and software are checked and their results are monitored on a timely basis to ensure there is no threat to data. Unauthorized access to office premises is strictly prohibited. We even sign NDA contract with the client before outsourcing of any product or service.