Online Tech Support Companies in India
Providing adequate and on-time technical support to customers is of paramount importance. Turning down a customer due to lack of time or technical solutions can drop down your business, thus hampering your company’s productivity.
Outsourcing online technical support services to SPGS will ease up your executives, helping them devote time onto core business goals.
With SPGS as outsourcing partner, you get access to our proficient employees that offer efficient 24/7 online technical support services to your customers. Our technical team work closely with your customer teams to diagnose and resolve technical issues with adequate measures within swift time.
Our Online Technical Support Services include:
- Troubleshooting and problem resolution
- Desktop and application support
- Remote network and server services
- Software and network support
- Billing issues resolution etc.
SPGS takes your business to the next level by offering to-notch online technical support services to your customers. Working in close with your customer support team enable our team to understand your customer’s business environment and requirements which made us a reliable and flexible technical solution providing partner.
SPGS ADVANTAGES
Our team ensures that all the input and output information are unified at a single point, so that it can be reliable and can bring the best decisions to keep up the best services. We offer our services at the best price structure; our pricing model allows you to keep your costs in control.
2) Experienced team
SPGS has the foremost experienced team. They use their skills in a productive manner to solve complex tasks with innovative ideas and assist other members to complete the project according to client’s requirement.
3) Domain experts
SPGS deals with both engineering and non-engineering domain projects. Each project received from clients is delivered to the respective domain experts who yield best output that lead to maximum satisfaction of the clients. SPGS is entitled as domain experts in every field they work.
4) Data security
SPGS is ISO 27001 certified and follows stringent rules for data security assuring high level of data security to its clients. It is supported by software, machines and human skills. The machines and software are checked and their results are monitored on a timely basis to ensure there is no threat to data. Unauthorized access to office premises is strictly prohibited. We even sign NDA contract with the client before outsourcing of any product or service.