Intelligent Document Processing (IDP) is a technology that uses AI to read, understand, and extract information from documents. It can process invoices, forms, receipts, contracts, and other files, turning their contents into useful digital data. It generally works by identifying text, recognizing important details, and organizing the information for use in other business processes.
For example, an insurance company can use IDP to read claim forms, identify customer and policy details, and send the information to the appropriate system automatically. This reduces manual data entry and speeds up document handling. It is useful in finance, insurance, healthcare, logistics, and administration. By automating repetitive document tasks, it can reduce errors, save time, and improve overall workflow efficiency.