Business Process Automation (BPA) uses software to execute routine, repeatable business activities with limited manual intervention. Instead of relying on employees to move information between systems or perform each step themselves, automated workflows can handle actions such as approvals, notifications, data entry, document routing, and task assignment based on predefined rules and events.
BPA is particularly valuable when a process involves many predictable steps or frequent handoffs. For example, when a customer submits an order, an automated workflow can validate the information, update the relevant business system, notify the fulfillment team, and generate the required documentation. BPA often works alongside workflow automation, business rules engines, RPA, and enterprise applications.
