Tech Support Services in India
A vital resource for every successful business is the customers. They expect things to be different and always demand for supreme quality customer-focused solutions. Technical support services aids and support the customers regarding certain products, systems or applications via variety of communication mediums: email, chat, phone calls and web.
Technical support companies are toiling hard to survive business competitions by coping up with swift pace technologies, gradual increase of operational costs and increasing customer demands.
Looking out for world-class technical support services? Consider SPGS as a great solution. SPGS, an end-to-end outsourcing service provider has been offering top-class 24/7 technical support services for 15 years to clients across the globe.
SPGS’s prompt and customized troubleshooting solutions to aggrandize your organizations by boosting customer satisfaction.
Our exceptional customer support executives work closely with client team and understand their business requirements to tackle all tiers of technical issue resolutions within short time.
Our Technical Support Services Involve: :
- Hardware and software application support
- Pre-sales support
- Customer support and sales
- Remote IT support
- Network support etc.
We provide cost effective and competitive services in variety of languages that suits client’s business requirements.
SPGS ADVANTAGES
Our team ensures that all the input and output information are unified at a single point, so that it can be reliable and can bring the best decisions to keep up the best services. We offer our services at the best price structure; our pricing model allows you to keep your costs in control.
2) Experienced team
SPGS has the foremost experienced team. They use their skills in a productive manner to solve complex tasks with innovative ideas and assist other members to complete the project according to client’s requirement.
3) Domain experts
SPGS deals with both engineering and non-engineering domain projects. Each project received from clients is delivered to the respective domain experts who yield best output that lead to maximum satisfaction of the clients. SPGS is entitled as domain experts in every field they work.
4) Data security
SPGS is ISO 27001 certified and follows stringent rules for data security assuring high level of data security to its clients. It is supported by software, machines and human skills. The machines and software are checked and their results are monitored on a timely basis to ensure there is no threat to data. Unauthorized access to office premises is strictly prohibited. We even sign NDA contract with the client before outsourcing of any product or service.