An AI Agent is a software system designed to perceive information, reason about a goal, and take actions to accomplish tasks with limited human intervention. It can interpret inputs, decide what to do next, use connected tools or data sources, and adjust its actions based on outcomes.
AI Agents can manage multi-step workflows that would otherwise require repeated manual decisions. They are used for customer support, IT operations, research, cybersecurity, business automation, and data analysis. Large language models, machine learning, APIs, knowledge bases, and workflow automation commonly support agent capabilities. Related terms include Agentic AI, Autonomous AI, Intelligent Automation, and Generative AI.
